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Bad Error Message Design


That's why I find that error so funny. Phrase as Error code: . Pod Says: September 24th, 2008 at 1:59 pm I used to work at a company that produced printers. Error messages can be presented using modal dialog boxes, in-place messages, notifications, or balloons. have a peek here

This isn’t just for web forms though... I had a number of PC-XT clones back in the day, and the aftermarket MFM/RLL controller cards were notorious for dropping dead without notice. Fulko ERROR The requested URL could not be retrieved The following error was encountered while trying to retrieve the URL: Connection to failed. Browse Top-Selling ThemesFollow Envato Tuts+© 2016 Envato Pty Ltd.

Bad Error Message Examples

Position your error messages in an intuitive way, make them red and clearly visible. Dutch Says: September 24th, 2008 at 12:32 pm My favorite was an old C app that crashed with the following message: Error: No error. Might have been from MS Access: "Can't sort database, printer is out of paper" Andy Says: September 24th, 2008 at 2:25 pm I think the FailWhale picture is supposed to be

  1. They tend to be cryptic; they rarely offer an apology even when one is due; they like to provide useless information like hexadecimal numbers and to withhold facts that would be
  2. So, yes, do usability research yourself, but start with these error message best practices: Don’t blame the user.
  3. If necessary, you may refer to an error message dialog box as a message.
  4. I must have made an typo in the first command, because I only got "invalid operator" as response.
  5. from Windows 3.0?
  6. Out of Office With Industry leaders offer a glimpse of their lives outside of the office--and how these experiences have helped to get them where they are today.
  7. Incomprehensible error messages Incorrect: In this example, the problem statement is clear, but the supplemental explanation is utterly baffling.
  8. It’s inevitable.
  9. Read up.
  10. Reduce the work of correcting the error.

Priceless. If the control is a text box, select the entire contents. For more guidelines and examples, see Standard Icons. Bad Gateway Error Message Your rankings probably differ from mine, which is why this story ends with a poll on the last page.

if a hard drive was full, or even some cryptic library caused the crash). Examples Of Poor Error Messages As before, the fixes are relative easy in terms of design. Jason Says: September 24th, 2008 at 3:47 pm Seriously how can Visual Basic's incredibly helpful "Unknown Error" not make this list? You can type "h" to get the actual text, but the question mark was all that was usually needed.

And assuming it is catastrophic, why is OK the response? Error Message Bad Pool Header Assign a unique error code for each different cause. For example, suppose the user tried to delete a file that is already in the process of being deleted. If possible, guess the correct action and let users pick it from a small list of fixes.

Examples Of Poor Error Messages

As one of my favorite design authors puts it: It’s not complexity that’s the problem, it’s bad design. Providing good default values. Bad Error Message Examples lee Says: September 24th, 2008 at 12:18 pm My favorite is the Mac version of the start up beeps. Bad Image Error Message As you can see from these examples, simplicity is just one tool that can be used to help solve errors.

If you were speaking to them in an actual voice, speak calmly - yelling won’t fix anything ;) Forgiveness Preventing errors from occurring has as much to do with increasing users http://sovidi.com/error-message/bad-image-dll-error-message.php rootvg Says: September 24th, 2008 at 3:02 pm wheres the "deadbeef" error message? While error messages seem like a dry topic compared to value proposition optimization or gamification, you can vastly improve your user experience just by avoiding a few common mistakes. There's so many things wrong here that I don't know where to begin. Bad Image Error Message Windows 7

Details required a full system core dump to guess what the problem actually was. Main instructions Use the main instruction to describe the problem in clear, plain, specific language. Who needs all that clutter, anyway? Check This Out We used to make up other words to fit the "ISE" acronym like "Internet's Sort of Empty" or "Isn't Sarumon Evil?".

data exception. Error Message Bad Pool Caller And the old DEC pdp response to help me sorry, there is no help for you. So often, designer assume that a website user will have the same level of knowledge that they have...


Don’t list all errors at the top of the page. Cpt. Bit101 Says: September 24th, 2008 at 4:01 pm Error I got in a freeware game: "What the bloody hell did you do?" Grim Reaper Says: September 24th, 2008 at 4:01 pm Bad Request 400 Error Message When the noise ceased to sound like hash and became a pure tone, a divide by zero was being executed and the operator needed to reboot the machine.

The error message wasn't for you. Read more. Because the problem isn't critical, no error icon is necessary. http://sovidi.com/error-message/bad-error-message.php Krreagan wrp103 Says: September 24th, 2008 at 11:47 am The old original ed editor on Unix had one error message: ?

For the non-techys, when an error occurs usually the program will check to see what type of error it was to better inform the user (ex. Makes sense to me. If more steps are required, refer to the appropriate Help topic. Puggs NeilG Says: September 24th, 2008 at 2:24 pm One of our programmers messed up with his error trapping, so when our customers installed the latest update, in the usual Windows

It could be a better error message, but this sort of thing rarely wastes my time in practice. In this example, an in-place error is used for an error found by clicking the commit button. Marc Says: September 24th, 2008 at 12:18 pm Lots of people mention the keyboard error/press F1 to continue, but I personally think that one is pretty good. Users should either perform an action or change their behavior as the result of an error message.

TRAP 11 See often on PDP-11 Unix version 6 and 7 Grrblt Says: September 24th, 2008 at 11:18 am Better 404 poetry: http://interloper.org/404/404.html Jack Says: September 24th, 2008 at 11:22 am IT BURNS US!" jd Says: September 24th, 2008 at 11:39 am for you mainframe kids… 0c7. Leading cause: Programmers using normal UI to make messages to themselves. How do you find the problem?

Instead, leave it so that the user can see and correct the problem without starting over. To cope with situations where errors are frequent and users are frustrated, the first step is to consider adding a "third layer" to your design. Python doesn't do so well on this front. I know there's a security debate about it.

Student: "What does ‘Missing Period is assumed' mean?" Me: "I dunno… pregnancy?" Puggs Says: September 24th, 2008 at 2:22 pm Being a programmer from way back (before PC) and having a If so, use an action failure notification instead. In this example, the user can't install a software upgrade. Face it, there really is no way to accomplish in a general and consistent way what you seem to want.

The option to contact technical support to solve a problem is always available, and doesn't need to be promoted through error messages. The silence surges. Actionable. As for terse messages, I must say the standard UNIX editor, ed, must take that prize.